HEX
Server: LiteSpeed
System: Linux atali.colombiahosting.com.co 5.14.0-570.12.1.el9_6.x86_64 #1 SMP PREEMPT_DYNAMIC Tue May 13 06:11:55 EDT 2025 x86_64
User: coopserp (1713)
PHP: 8.2.29
Disabled: dl,exec,passthru,proc_open,proc_close,shell_exec,memory_limit,system,popen,curl_multi_exec,show_source,symlink,link,leak,listen,diskfreespace,tmpfile,ignore_user_abord,highlight_file,source,show_source,fpaththru,virtual,posix_ctermid,posix_getcwd,posix_getegid,posix_geteuid,posix_getgid,posix_getgrgid,posix_getgrnam,posix_getgroups,posix_getlogin,posix_getpgid,posix_getpgrp,posix_getpid,posix,posix_getppid,posix_getpwnam,posix_getpwuid,posix_getrlimit,posix_getsid,posix_getuid,posix_isatty,posix_kill,posix_mkfifo,posix_setegid,posix_seteuid,posix_setgid,posix_setpgid,posix_setsid,posix_setid,posix_times,posix_ttyname,posix_uname,proc_get_status,proc_nice,proc_terminate
$ pwd: /proc/thread-self/root/var/softaculous/ostic/
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File: //proc/thread-self/root/var/softaculous/ostic/notes.txt
1. schema_signature same for every install
2. Make script where Database ENGINE is InnoDB
3. Don't convert ostic.sql and languages files to utf8
4. PHP REQUIREMENT LINK : https://osticket.com/download/ (dependencies require php 8.1 , so we have kept php 8.1.0 in info.xml , as error is thrown on php 8.0)
5. Download and update language from "https://osticket.com/download/#ostLang"
6. Check language update in next version(In 1.14.2 languages weren't properly updated)
7. If language packs doesn't download from site. Try to download using following URL depending upon script version.
https://s3.amazonaws.com/downloads.osticket.com/lang/1.14.x/[[LANG_CODE]].phar (languages are not available for 1.15, 1.16)
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